Previous incidents
Images not loading
Resolved Feb 25, 2026 at 4:25am UTC
Resolved
This issue has now been resolved
3 previous updates
Power Outage (Tauranga)
Resolved Jan 31, 2026 at 3:14am UTC
Resolved
This issue has now been resolved
9 previous updates
Backend issues
Resolved Jan 20, 2026 at 4:10am UTC
Resolved
This issue has now been resolved and all updates have been applied
2 previous updates
Stories/Blogs, coolio.website/login, and 1 other service are down
Resolved Jan 19, 2026 at 1:32pm UTC
switchboard.coolio.website recovered.
4 previous updates
Images (Jetpack CDN) and Cool Site Sandbox (sandbox.coolio.website) are down
Resolved Jan 15, 2026 at 7:51pm UTC
Images recovered.
3 previous updates
v3.coolio.website, Server Accessibility - NZ3, and 4 other services are down
Resolved Jan 10, 2026 at 12:40pm UTC
v3.coolio.website recovered.
51 previous updates
coolio.website, Images, and 4 other services are down
Resolved Jan 8, 2026 at 11:47pm UTC
cloud.coolio.website recovered.
11 previous updates
v3.coolio.website is experiencing issues
Resolved Jan 7, 2026 at 9:25am UTC
We have resolved this issue
2 previous updates
Cool Site Cloud (cloud.coolio.website) is down
Resolved Jan 5, 2026 at 10:35pm UTC
cloud.coolio.website recovered.
1 previous update
Stories/Blogs is down
Resolved Dec 24, 2025 at 12:14am UTC
Stories/Blogs recovered.
1 previous update
Stories/Blogs, coolio.website/login, and 1 other service are down
Resolved Dec 23, 2025 at 3:35am UTC
cloud.coolio.website recovered.
4 previous updates
Stories/Blogs, coolio.website/login, and 1 other service are down
Resolved Dec 22, 2025 at 12:04pm UTC
Stories/Blogs and coolio.website/login recovered.
3 previous updates
Sandbox is experiencing issues
Resolved Dec 22, 2025 at 7:59am UTC
Resolved
The issue was a misspelling in the domain name.
This issue has now been resolved.
1 previous update
Images (Jetpack CDN) and v3.coolio.website are down
Resolved Dec 21, 2025 at 11:33pm UTC
Images recovered.
3 previous updates
v3.coolio.website is down
Resolved Dec 20, 2025 at 2:43am UTC
old.coolio.website recovered.
1 previous update
CF Cache issues causing load delays
Resolved Dec 19, 2025 at 1:25am UTC
Resolved
This issue has now been resolved
1 previous update
Images, coolio.website/login, and 1 other service are down
Resolved Dec 18, 2025 at 7:51pm UTC
Images recovered.
5 previous updates
Server Accessibility - NZ1, Server Accessibility - NZ2, and 1 other service a...
Resolved Dec 15, 2025 at 1:20pm UTC
Server Accessibility, Server Accessibility, and Server Accessibility recovered.
2 previous updates
Increased response timeouts
Resolved Dec 14, 2025 at 7:29am UTC
Resolved
This issue has now been resolved.
The root cause was found to be a external fetch that timed out while background operations ran, which momentarily exhausted shared backend resources.
All uncached services including cloud.coolio.website and dynamic pages on coolio.website are now fully operational. Cached pages remained available throughout.
2 previous updates
v3.coolio.website is down
Resolved Dec 11, 2025 at 8:31am UTC
old.coolio.website recovered.
5 previous updates
v3.coolio.website, Cool Site Switchboard (switchboard.coolio.website), and 1 ...
Resolved Dec 10, 2025 at 8:24am UTC
old.coolio.website recovered.
5 previous updates
Cool Site Cloud (cloud.coolio.website) and Cool Site Switchboard (switchboard...
Resolved Dec 3, 2025 at 8:28pm UTC
switchboard.coolio.website recovered.
5 previous updates
Stories/Blogs is down
Resolved Dec 2, 2025 at 7:42pm UTC
Stories/Blogs recovered.
1 previous update
edith-nz4-wng is experiencing high memory usage
Resolved Dec 1, 2025 at 8:00am UTC
We have implemented a fix for this issue and are monitoring.
1 previous update